2 Year Warranty

Short answer: Every JR AIR TOOLS air hydraulic jack includes a 2-year limited warranty. During the warranty period we send genuine replacement parts free of charge for confirmed manufacturer defects, and after the warranty ends we continue to provide free technical guidance for the life of the jack.

Warranty at a Glance

The warranty applies to every model in our lineup, including the 35/25 Ton Air Hydraulic Jack and the 80/40 Ton Heavy-Duty Truck Jack. Every jack is tested before it leaves our warehouse.

How to Make a Warranty Claim

1. Contact us by phone at (267) 336-5161, by email at info@jrairtools.com, or through live chat on our website.
2. Send your order number and the model of your jack.
3. Upload photos or a short video showing the problem, such as an oil leak, slow lifting or the jack losing height under load.
4. Our mechanical engineers review the issue, find the root cause and tell you whether a part replacement or repair is needed.
5. We ship the replacement parts and guide you step by step through the repair if needed.

Free Replacement Parts During the Warranty

During the 2-year warranty period, JR AIR TOOLS provides genuine replacement parts at no cost for confirmed manufacturer defects. Common parts include:

• FFKM O-rings (premium grade)
• Hydraulic seals
• Air valve components
• Other hydraulic service parts

Our jacks are designed to be repairable. Instead of replacing the whole jack, most problems can be fixed with the right part and clear instructions, which keeps your shop running with less downtime.

Lifetime Technical Guidance

After the 2-year warranty ends, our team still helps you at no charge. We can guide you to:

• Rebuild worn components
• Perform preventive maintenance
• Extend the service life of your air hydraulic jack
• Repair your own jack step by step

For common problems and maintenance tips, see our Air Hydraulic Jack Manuals & Troubleshooting page.

Shipping Damage

If your jack arrives damaged, contact us right away and send clear photos of:

• The outer packaging
• The pallet or crate
• The damaged area of the product

Shipping damage is handled separately from warranty claims, but we will help you with the freight claim and work to get you a solution as fast as possible.

Frequently Asked Questions

How long is the warranty on JR AIR TOOLS jacks?

All JR AIR TOOLS air hydraulic jacks have a 2-year limited warranty that covers confirmed manufacturer defects.

Do I have to pay for replacement seals or O-rings under warranty?

No. During the 2-year warranty period, replacement parts for confirmed manufacturer defects are free, including FFKM O-rings, seals and air valve components.

What happens after the warranty ends?

We continue to provide free technical guidance for the life of your jack, including help with rebuilding, maintenance and repairs.

Can JR AIR TOOLS jacks be repaired instead of replaced?

Yes. Our jacks are built to be serviceable. Our engineers can tell you which part is needed and guide you through the repair.

Who are JR AIR TOOLS jacks made for?

Our air hydraulic jacks are built for professional truck repair shops, fleet maintenance operations, tire shops, mobile mechanics and heavy-duty service centers that lift semi trucks, trailers and buses every day.

Our Promise

When you buy from JR AIR TOOLS, you get more than a jack. You get long-term support from a team that understands hydraulic tools and heavy-duty truck repair.

Contact our support team  |  Shop the 35/25 Ton Jack  |  Shop the 80/40 Ton Jack