Refund policy

JR AIR TOOLS Return Policy

30-Day Hassle-Free Returns

You can return your order within 30 days of receipt for any reason. Our goal is your complete satisfaction!

Conditions for Returns:

  • Return shipping costs are the customer’s responsibility.
  • Items must be in their original packaging with all included parts, hardware, and accessories.
  • Our team will inspect the returned items. We understand the work environment of our products, so minor scratches, stains, and small damages that do not affect normal use are acceptable. If there is significant damage, our team will evaluate whether it meets the return criteria, ensuring a fair resolution.

Returns After 30 Days

If you wish to return an item after 30 days, the following conditions apply:

  • A 35% inspection/restocking/refurbishing/repacking fee will be charged.
  • Return shipping remains the customer’s responsibility.

Order Errors or Non-Compliance

If we made an error with your order, we will fully cover the return shipping costs and provide a refund or replacement.

How to Request a Return

Simply contact our customer support team to initiate the return process.

Note: Discontinued items are not eligible for returns but may be exchanged whenever possible.